Privacy Policy

Effective Date: 20.08.2024
At Shifahealth.care, we are committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA) of Thailand. This Privacy Policy outlines how we collect, use, and protect your personal information.

1. Collection of Personal Data

We collect personal data that you provide to us directly, including:
  • Name
  • Contact details (email, phone number)
  • Health-related information
  • Appointment and service details

2. Purpose of Data Collection

We use your personal data for the following purposes:
  • To provide and manage our services
  • To process and confirm appointments
  • To communicate with you about your bookings and inquiries
  • To improve our services and ensure the functionality of our website

3. Legal Basis for Processing

We process your personal data based on:
  • Your consent
  • The necessity to perform a contract with you
  • Compliance with legal obligations

4. Data Protection Measures

We employ appropriate technical and organizational measures to protect your personal data against unauthorized access, use, or disclosure.

5. Data Sharing and Disclosure

We may share your personal data in the following circumstances:
  • With your explicit consent
  • To comply with legal obligations
  • With service providers who assist us in delivering our services (under strict confidentiality agreements)

6. Data Retention

We retain your personal data only for as long as necessary to fulfi ll the purposes for which it was collected or as required by law.

7. Your Rights

Under the PDPA, you have the right to:
  • Access your personal data
  • Request correction or update of your data
  • Request deletion or restriction of your data
  • Withdraw consent at any time (where consent is the basis for processing)
To exercise these rights, please contact us at us@shifahealth.care

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website, and the eff ective date will be updated accordingly.

9. Contact Information

For any questions or concerns regarding this Privacy Policy or your personal data, please contact us at:
Email: us@shifahealth.care
Phone: +66811-979-133
Address: Shifa Healthcare Co. Ltd
Bangkok 10110, Thailand